Legal Policies/ T&C's
BOOKING AND CANCELLATION POLICY
& Dogs T&C's
By completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.
All properties are strictly non-smoking inside the accommodation
Bookings are made on the understanding that occupancy of the property is for holiday purposes only, for the period of time agreed and only the number of occupants booked in on the booking form
Non refundable first night's stay deposit taken by card upon booking (Stripe)
Please forward us a copy of your automated booking confirmation to: - email@example.com - thank you
Contact no: Mob 07867577522
You must be 18 or over to make a booking
1st night's Deposit is taken securely via Stripe in UK Pounds Sterling only.
Balance is due by Online banking minimum 4 weeks prior to arrival
Bank Account details for payment will be sent with your confirmation
Arrival and Departure Times:
Check-in from 3pm - if the cottage is available for an earlier check-in we can message you
Check-out of the room by 10am - if you would like to visit or feed the friendly animals on the farm you are very welcome to stay on the farm until later
If, due to a late cancellation we are unable to re-let the accommodation, I'm sorry we may be unable to offer a refund (we would do our utmost to try & re-let the accommodation to be able to refund all or part of your payment)
Subject to availability, it may be possible to change the dates of your holiday
Rearranging dates cannot always be made less than 1 month prior to the commencement of your original booking.
We cannot accept liability for any alteration or cancellation caused by civil strife, strikes, sickness, bad weather, technical transportation problems, or other circumstances.
Well behaved dogs are very welcome subject to the T&C's below..
Dogs are not permitted to go on the bed or on furniture
Dogs must not be left alone in the accommodation (unless they are happy to be in their cage for a short period of time)
Extra cleaning time charge for moulting dogs @ £25 per dog
Haybarns 5 & 6 are interconnecting suites, at present, a dog that is likely to bark at night would disturb the guests next door so these 2 suites may not be suitable if you have a dog likely to bark a lot - our other barn conversions may be more suitable
There are usually chickens wandering about on the farm during daytime, if your dog is likely to chase them please keep him/her on a lead - thank you
Parking is available outside each suite/Cottage, this is entirely at your own risk and we cannot accept any responsibility for damage or theft
Cleanliness & Order
All accommodation, to be left in the same state of cleanliness and order in which it was found, please be particular on crockery & utensils prior to departure..
Please let us know immediately if you have a problem or a query with the accommodation
The holiday maker undertakes to keep the premises and the furniture, fixtures and fittings and effects in or on the premises in the same state of repair and condition as at the commencement of your holiday, expecting fair wear and tear.
If items or property is damaged during your stay, please inform us immediately.
We accept no responsibility for personal possessions either in the accommodation or in cars parked outside the property.
Serious damage to property, furnishings or bedding will result in being charged the full amount for a replacement.
Committed to Your Needs
The main entrance has level access.
There is level access from the main entrance to the suites, we have a ramp available for suites with a step